Kay Jewelers - Complaints / Reviews / Scam Reports
Kay Jewelers broken ring and earring - kay jewelers pearl ring and diamond earrings

i am shocked and so disappointed I didn't read the reviews before my purchase-in May I purchased a pearl ring and and pair of diamond earrings for my daughters graduation present. the ring broke in half after only 1month of wearing it-we had that fixed-now 7 months later the earring has broken. After calling Kay Jewelers and speaking with Anwar-one of the store managers-who told me "just bring in the earring to be fixed and I'll meet you half way" I will never go to that store again! What kind of customer service is that? I thought the ring was just someting that happened and was unfortunate-but after this its pretty clear that their jewelery is not well made at all! one thing you can count on-i'll be spreading the word!!! Every kiss ends with kay-kiss my @!!!