Complaint information
  • Author: che1234
  • Date: 12.28.2013
  • 0
 (Votes #: 0)

Kay Jewelers - Complaints / Reviews / Scam Reports
Kay Jewelers broken ring and earring - kay jewelers pearl ring and diamond earrings

This is a Complaint / Review about Kay Jewelers.

i am shocked and so disappointed I didn't read the reviews before my purchase-in May I purchased a pearl ring and and pair of diamond earrings for my daughters graduation present. the ring broke in half after only 1month of wearing it-we had that fixed-now 7 months later the earring has broken. After calling Kay Jewelers and speaking with Anwar-one of the store managers-who told me "just bring in the earring to be fixed and I'll meet you half way" I will never go to that store again! What kind of customer service is that? I thought the ring was just someting that happened and was unfortunate-but after this its pretty clear that their jewelery is not well made at all! one thing you can count on-i'll be spreading the word!!! Every kiss ends with kay-kiss my @!!!

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Complaint author: che1234

Offender: Kay Jewelers

Country: USA
State: All USA

Category: Shops, Products, Services

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