Complaint information
  • Author: Smooth
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013

Newegg.com - Complaints / Reviews / Scam Reports
NEWEGG "NO WAIT REBATE" takes way too long - Rebates on computer parts

This is a Complaint / Review about Newegg.com.


On NEWEGG%u2019S website the Power Supply I purchased had/has a $30.00 mail-in Rebate. Their webpage stated that the Rebate would take 8-10 weeks to receive (an EXTREMELY LONG TIME to wait) but if you paid a $3.00 Fee, 10% of your Rebate, you would receive "the No Wait Rebate". OK, I jumped through all of their hoops, printed their forms and copied mine, cut the UPC Code out of the unit's box and attached it to the "exact" place it had to be on the form (inside of the dotted lines), printed out my receipt and attached it, cut out the "exact" mail-to address (dotted line area) from the Rebate page that I had just printed (the small print stated that if I did not cut-out and attach the address %u201Cexactly%u201D as it was presented in its little box on the form, and then attach the little cut-out onto my envelope, that I would NOT get my rebate?!?!) And then I selected to Pay the $3.00 fee for "the No Wait Rebate" (expecting to get my Rebate in 3-7 days like the "Terms" sheet stated). What a joke. I just received the Rebate, 30 days to the day from the date I sent in the forms. So, if you're expecting a "No Wait Rebate", be prepared to wait, and wait, and wait... After jumping through all of their hoops, reading ALL of the FINE PRINT, going (being sent) from one webpage to another, then another, for additional pieces of their Rebate puzzle, and after doing everything asked of me, "perfectly", I expected (and deserved) to get my "No Wait Rebate". Like I said, what a joke! 30 days was the best they could do. I had sent in another Rebate on a Galaxy GPU on the same day... I'm STILL WAITING!!!!!!!!!!!!!! Next time I%u2019ll just not Pay the 10% Fee and receive my Rebate in the %u201CStandard%u201D 8-10 weeks. Can anyone tell me why a Rebate takes TWO MONTHS to complete? I mean, I mail you mine, it sits on your desk for two weeks, you write a check, you mail me yours%u2026 three weeks tops!

NEWEGG, get your act together and have your vendors and/or yourselves send a Check like everyone else does and quit with the way this Rebate program you have going on operates. If someone wants to use the "float" on my monies, let it be my Bank. 30 days to get "the No Wait Rebate%u201D that I paid a 10% Fee out of my Rebate for, is ludicrous!


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Complaint author: Smooth

Offender: Newegg.com

Country: USA
State: All USA

Category: Shops, Products, Services

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