Complaint information
  • Author: EllenM
  • Date: 01.16.2013
  • 0
 (Votes #: 0)
01.16.2013 - Complaints / Reviews / Scam Reports
Cancelled item, no refund

This is a Complaint / Review about

Ordered an item on line which somehow got cancelled. I only learned about the cancellation after I tracked the item in their website when it did not show up after 9 days. I checked Paypal and learned i never got a refund! When I finally talked to customer service, I was told it was cancelled because the item is unavailable in the warehouse and that I would get my refund in 7-30 days!. Here are the problems: I was not informed of the cancellation. I was not refunded upon cancellation. I had to demand for a refund and was told it will take a month to get it! Nice!

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Complaint author: EllenM


Country: USA
State: All USA

Category: Shops, Products, Services

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