Complaint information
  • Author: cheryl
  • Date: 10.23.2012
  • 0
 (Votes #: 0)

Lied about 3 & 4 G service in my area . Paying to be on everyone else s WiFi

This is a Complaint / Review about T-Mobile.

when I signed for internet on my phone plus 2 other phones , I was told we had 4g here . Well needless to say we have nothing ..99.9% of the time if WI-FI isn't around I can't get on the internet. The straw that broke the camels back was when my internet went down at home and I needed to look Centurylink's number... Guess What? You Guessed I couldn't get on because my internet was down on my home computer . I am in a 2 year Contract with them and I don't think I should have to pay for something that I am not receiving the service on .. I pay $40 extra a month for internet that I don't need because it doesn't work .. I been on the phone with them several times about this and all they can say is i am in a contract and there is nothing they can do about it . I want out of my Contract. Can you help ? Thanks

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Complaint author: cheryl

Offender: T-Mobile

Country: USA
State: All USA

Category: Shops, Products, Services

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