Complaint information
  • Author: carolinaa
  • Date: 11.17.2011
  • 0
 (Votes #: 0)
11.17.2011 - Complaints / Reviews / Scam Reports

This is a Complaint / Review about

I have made a online and phone purchased with this company almost a year ago and they have not delivered all my items. The TOTO toilet which I ordered(supposed to be new)I received it dirty. I called the company so many times and send so many emails regarding my order issues and they always avoid me. I feel like they took my money and runned away. Today I again, tried to contact them(so unsatisfied with them)via their online chat:

Kathy11:38:23 AM Hello Carolina. How may I help you?

Carolina11:38:47 AM i need to know where is my order - villeroy and boch towel holders

11:38:56 AM

Your tracking number is IRA223484.

Kathy11:39:08 AM One moment please while I look that up for you.

11:41:17 AM

It doesn't look like we have a line of communication on this order. I am going to set up an order status support case. You will receive an email with updates on your order.

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Complaint author: carolinaa


Country: USA
State: All USA
Address: 620 Salem Drive Owensboro KY 42303
Phone: 18004729923

Category: Shops, Products, Services

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