Complaint information
  • Author: Anne
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011

Sears Holdings - Complaints / Reviews / Scam Reports
Sears Roebuck & Co., Top Notch Installation TERRIBLE SERVICE AND UNRESPONSIVE

This is a Complaint / Review about Sears Holdings.


I recently ordered a dishwasher from Sears and I have never experienced such awful service. The delivery and installation of my dishwasher by their installer Top Notch was a NIGHTMARE. And, I definitely feel Sears discriminates against women.

I contacted the store manager and two managers in corporate several times and they offered no assistance. I even went so far as to contact the Better Business Bureau and senior executives at corporate. Sears responded to the Better Business Bureau that the dishwasher was installed (eventually) so the situation was resolved and theyre sorry for the inconvenience and hope I come back. I guess they consider resolved to mean a dissatisfied customer still waiting for return phone calls.

My son also had a problem with Sears delivery of a treadmill during the same timeframe. They responded to him by waiving his delivery fee, giving him 5% cash back AND a gift card. Interesting how a man complains and they bend over backwards. A woman complains and Sears could not care less.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Sears Holdings, press here.
Complaint author: Anne

Offender: Sears Holdings

Country: USA
State: Illinois
City: Hoffman Estates
Address: 3333 Beverly Road

Category: Shops, Products, Services

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^