Complaint information
  • Author: CarolineA
  • Date: 11.15.2011
  • 0
 (Votes #: 0)

Ista North America - Complaints / Reviews / Scam Reports
Water, negligent, scam

This is a Complaint / Review about Ista North America.

About a year and a half ago our water & sewage bill started to climb, so we took precautions to watch our water usage (we live in a 2bed 2bath apartment and there are only two of us). When the bill topped $190 for a one month period I called exasperated asking what, if anything, we could do to lessen the bill, explaining that we are using less water than ever before and being billed about quadruple what we had been billed in the past.

Long story short there were no leaks, the water meter they installed was running backwards, the readings I took at 7 am every morning were wildly different from what they showed on their end, and they would not send someone out to replace the meter so they just placated us by reducing our bill. They could not explain how or why, or where the new billing amounts were coming from, but at that point I didn't care.

Fast forward 18 months and they replaced the water meter, and our bill jumped to 5,700 gallons in one month.

They demanded our property management company check for leaks - none were found, but guess what...the meter isn't moving. The meter ista installed...Is.not.moving.

What are they trying to do to me, make me crazy?

Never have I had a water bill this high, even when I lived in a 4 bedroom 4 bathroom house with two other people and a 1/2 acre lawn.

I call hijinks.

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Complaint author: CarolineA

Offender: Ista North America

Country: USA
State: Georgia
City: Alpharetta
Address: 3655 N Point Pkwy, Suite 450, Alpharetta, GA 30005
Phone: 6783362200

Category: Shops, Products, Services

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