Complaint information
  • Author: RUS
  • Date: 05.20.2016
  • 0
 (Votes #: 0)
05.20.2016

RUS
www.mohotec.com Scammed us $17892

This is a Complaint / Review about RUS.


On Feb 2, 2016 I’ve paid to Mohotec (Taiwan) USD 16510 for laptop screens . I’ve also agreed with a Mohotec manager to pay cash for delivery in order to make it faster. On Mar 4, 2016 we’ve made a USD 1382 transfer to CHIH HUANG CHANG.
However, during next 3 weeks we did not get a payment receipt confirmation from Mohotec. We got to worry and requested a confirmation from HUN NAN Commercial Bank whether the beneficiary got the payment. 4 days after Mohotec confirmed money receipt. During the next week after the confirmation, Mohotec were promising daily to ship the goods, but until now we still did not receive any airway bill copy.
From Mar 26 until Apr 8, 2016 they did not answer any e-mail we sent to them. We tried to talk to them over the phone, but there was only some message from the answering machine in Chinese and no one picked up the phone. On Apr 9 someone named Kevin Chang, who said to be a sales department head, did answer to us. He wrote that the cargo was shipped to a wrong address and that this was not a mistake of Mohotec but the freight forwarder. Mohotec did not take any responsibility.
Now they keep on ignoring our e-mails and we cannot get back either our money or the goods we paid for. Recently we got a confirmation from SWIFT that the money was received by Mohotec


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Complaint author: RUS

Offender: RUS

Country: Kazakhstan
State: All USA

Category: Scam, Fake

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