Complaint information
  • Author: Gypsey
  • Date: 08.31.2012
  • 0
 (Votes #: 0)

Southern Fidelity Insurance Company - Complaints / Reviews / Scam Reports
Poor Service

This is a Complaint / Review about Southern Fidelity Insurance Company.

My home caught fire due to lighting. I have Insurance with SFIC. The fire was on a Saturday morning. When I called in my claim hours after the fire the Company Rep stated that someone would be in touch with me on the Monday. On the Tuesday I called into the Dept to get some Information on what the status was and what would be our next step, the response was an ajuster would get with me within the next 72 hours. My family of seven slept on the floors of a family members home for & nights because the ajuster stated my policy did not cover hotels. Well he lied. This company sent an ajuster that came took pictures and left EVERYTHING else for me to do. I had to find repair companys clean up companys I was even promised an allowance for the cleaning I did. As of today the Ajuster has turned my claim over to the processing center for final reveiw. My home has yet to be cleaned repaired. This insurance company and the people that work for it are useless. My advice if you have the opition to go with another company do so. Please take the protection of property to another company. Why have insurance if this what you get in return when you think your protected?

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Complaint author: Gypsey

Offender: Southern Fidelity Insurance Company

Country: USA
State: Florida
City: Tallahassee

Category: Real Estate

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