Complaint information
  • Author: slevine
  • Date: 10.28.2013
  • 0
 (Votes #: 0)
10.28.2013

Sears Garage Doors - Complaints / Reviews / Scam Reports
quote and new sale

This is a Complaint / Review about Sears Garage Doors.


I received a quote for a Sears employee for a new garage door and motor. I also received a quote from Mesa. The Sears employee- Asif- told me that he would not match the price that I received from Mesa but he would match one from Lowes and/or Home Depot. I then received a quote from Lowes and called Asif. He did not return my call. I then texted up a copy of the price from Lowes and he did not respond. I followed up with another text and did not receive a response. After all of this, I signed his quote and faxed it to the number that he gave me, twice. Still no response. Asif is rude and obviously unable to work with the public.

I then chatted with customer service online and while they were happy to help me, they were unable to because Sears does not post product prices online.

I am utterly appalled at your company. I have never had such a difficult time trying to spend money. I have a $500 gift card to Sears and at this point, I want cash instead of the garage door. Lowe's will gladly take my business.

Sincerely,
Shelley Levine


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Complaint author: slevine

Offender: Sears Garage Doors

Country: USA
State: All USA

Category: Real Estate

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