Complaint information
  • Author: paralegalmom
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Lowes - Complaints / Reviews / Scam Reports
Lowes poor delivery service - Lowes

This is a Complaint / Review about Lowes.

Very poor delivery customer service. Ordered pick up of refrigerator for a Tuesday with Customer Service. They put my pickup on the Monday manifest for the drivers. Which they never showed up for, did not show up on Tuesday. Rescheduled for Thursday 8-10 am, was told I was going to be their first delivery. Called 3PD ( Lowes delivery co) 5 times to check on delivery ETA after waiting 2 hours. Finally had to give up and leave house to meet a contractor at 11. (I let delivery company know I had to leave soon every time I talked to them) A mile away from my house, I see the delivery company in another neighborhood. I call 3PD delivery again and they said they will call me when they get close to my neighborhood. So much for being first on the list. Now 2:25 and still no pickup. Hope you have tons of vacation time available to take off if you choose to use 3PD or Lowes.

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Complaint author: paralegalmom

Offender: Lowes

Country: USA
State: All USA

Category: Real Estate

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