Complaint information
  • Author: april13
  • Date: 09.28.2013
  • 0
 (Votes #: 0)
09.28.2013

floors2go - Complaints / Reviews / Scam Reports
Floors2go: Has this Company ever heard of consumer rights? Apparently not

This is a Complaint / Review about floors2go.


I paid in full in August for wood flooring and fitting. I asked to make a part payment but this was not agreed. I was given a fitting date. In fact since then I've been given 3 fitting dates only to be let down at the last minute each time. This has cost me time off work. I also had problems over the wood delivery. When it eventually arrived it was the wrong order.
Having lost faith completely in this company I visited the store and requested a refund on the basis of their having failed to keep to their contract with me by not providing the product I ordered and letting me down 3 times with the fitting; all this despite them having had nearly £900 of my money for nearly 2 months.
I asked for my credit card to be reimbursed. This was refused. I was informed that the store manager had to complete a special form which would be sent to Head Office. The form, which I have a copy of, states that a refund is not guaranteed.

I left the store with yet another promise of a delivery date and fitting despite preferring not to have to deal with Floors2go ever again. I urge consumers to steer clear. There are plenty of other stores that offer wood for floors at the same price or cheaper.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about floors2go, press here.
Complaint author: april13

Offender: floors2go

Country: USA
State: All USA

Category: Real Estate

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^