Complaint information
  • Author: Smart-Mama
  • Date: 06.1.2012
  • 0
 (Votes #: 0)

Publisher's Guide - Complaints / Reviews / Scam Reports
How to Beat Them!

This is a Complaint / Review about Publisher's Guide.

This is how I beat the Publisher's Guide Scam. My husband got tangled up with these guys about 3 months after we got married without my knowing. They called him and he said that he wasn't interested but they somehow got his information and started charging us. We started receiving magazines, LOTS of magazines, 30 different magazine titles to be exact. I hadn't noticed that we were getting that many magazines because we are both in the military and we just come home, check the mail, and throw all of the magazines into our coffee table drawers to be read later. The magazines weren't suspicious to me because my husband already had a few magazine subscriptions before we got married. I did a strip down budget of our expenses towards the end of the year last year and noticed that a large sum of money (over $50) was going to these guys every month. I called them and tried to explain that this was a mistake, we did not order magazines. The lady then said that we could cancel but that we would have to pay over $1, 500.00! I tried to explain to her that this whole thing was a mistake. Halfway through the conversation the woman started speaking a different language and then hung up on me. I waited until the next month to see if they would still take the money out and they did. So here is what I did step by step. First, I cut up my husband's credit card and called his bank. I told his bank that we thought his card had been stolen and to no longer authorize any transaction from that card. I then called all of the places that we have allotments set up with and switched the allotments from his card to my card that way we wouldn't get behind on our bills. Next I started recording EVERYTHING! Go back to your account history and find out EXACTLY how much money they were taking out at EXACTLY what time. If they call you, ignore it. DO NOT ENGAGE THEM!!! If they call and you answer it hang up as soon as you realize that it is them. Do not give them any additional information. Do not attempt to scare or threaten them. Keep all mail and magazines (you will need this as proof later). If you stop answering the calls they will start sending you snail mail. They will offer you all kinds of "deals" to get you to pay with a new card so they can start taking out money regularly again. They will threaten to send you to a collections agency, THEY CAN'T! For someone to send you to a collections agency they must first have your SSN, and as long as you didn't give it to them then they CAN'T GET IT, and if they can't get it then they can't submit you to a collections agency. They are bluffing when they say that they will send you to a collections agency. We were behind on our payments to Publisher's Guide for almost 9 months and they still didn't send us to the "so called" collections agency. Now this is the tough part and it is probably going to cost you some money, but I'm sure it wont cost you nearly as much as it would to continue paying for these stupid magazines. I visited a military paralegal which doesn't cost military personnel any money to do so. If you are not military then go to any paralegal/lawyer and show them all of the evidence. I even got on this site and printed out each and every complaint and submitted that as well and I would highly recommend that you do as well. Ask them to write a formal letter with their letterhead and everything explaining that there is an investigation being conducted (there really doesn't have to be an investigation, just bluffing. Hey, Publisher's Guide does it to us, why can't we do it to them??? LOL) and to contact that legal office instead of You from now on as all mail, past and future, must be submitted as evidence. Have the paralegal write that it is obvious that this company is a scam company and that the law office orders Publisher's Guide to stop contact with you and cancel all accounts immediately or the law office will come forward with a lawsuit of some kind. Paralegals are good at making stuff like this sound official and important. By law, after receiving a letter like that, Publisher's Guide is no longer allowed to send mail directly to you. And I guess my paralegal made our letter sound pretty awesome because I got a letter in the mail from Publisher's Guide today saying this... "As per your request, we have cancelled your account effective XX/XX/XX. We appreciate your business and hope to service your magazine needs in the future. Your magazines have been cancelled and will stop within 8-10 weeks." No money owed, no payments needed. Good Luck!

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Complaint author: Smart-Mama

Offender: Publisher's Guide

Country: USA
State: All USA

Category: Newspapers & Magazines

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