Complaint information
  • Author: Chikko
  • Date: 11.24.2012
  • 0
 (Votes #: 0)

Highlights - Complaints / Reviews / Scam Reports
Highlights For Children billed me several times

This is a Complaint / Review about Highlights.

I Paid Twice For a Subscription And They Won’t Credit My Card or Refund My Money

I was billed twice, I sent my credit card number twice. I was sent a coming due notice so I mailed a check in the amount of $29.64. The check cleared on 10/31/12 and they debited my account on 10/31/12 for$29.64. I called to obtain a credit was informed that they could refund the check within two weeks but could not “credit” my card.

I asked to speak with a supervisor and was not allowed to. I asked Abby to cancel my order and refund the entire $59.29 without delay or I would file a complaint. At the point, she informed me that she had to end the call because I had made “that” statement. As she hung up, she informed me that I would have a full refund within two weeks.

It’s been over two weeks and I have not received a credit or a refund. I disputed the charge with my credit card company, and now I need to know what to do to obtain my refund.

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Complaint author: Chikko

Offender: Highlights

Country: USA
State: All USA

Category: Newspapers & Magazines

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