Complaint information
  • Author: ku
  • Date: 04.9.2012
  • 0
 (Votes #: 0)
04.9.2012 - Complaints / Reviews / Scam Reports
Never received order / poor customer service

This is a Complaint / Review about claims to have the lowest prices and best customer service, but the site does not allow users to publish their own reviews so they only cherry-pick the best responses to post re: customer service.

I recently had an ongoing 3-month issue with receiving my magazine -- one in which I had to continually request details of them and was NEVER proactively contacted to let me know of a delay. Their final resolution was to refund my money -- no offer to still get me the magazine or a credit to use for another magazine.

I am not alone either. I had to submit a complaint on Better Business Bureau due to lack of responsiveness from company and I found several other situations just like mine.

Buyer beware -- low prices look enticing, but save yourself the frustration and use a competitor site.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about, press here.
Complaint author: ku


Country: USA
State: All USA

Category: Newspapers & Magazines

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