Complaint information
  • Author: Urlacherdm
  • Date: 05.9.2012
  • 0
 (Votes #: 0)

Treasure Coast Readers Inc. - Complaints / Reviews / Scam Reports
unethical business practices

This is a Complaint / Review about Treasure Coast Readers Inc..

I was called about receiving magazines but was not able to cancel, even though I asked to speak to someone who can. They had my name and address as well as my card number which they were charging 39.99 for magazines that I did not receive. I found the number on my account statement and called, and after listening to a long message and being disconnected 3 times I was finally able to talk to someone who canceled my subscription and refunded my money. I then received another phone call from the same business about getting magazines. I was transferred to a supervisor and when I explained that I did not sign up for the service and wanted to cancel I was hung up on and could not call back the number that I was called from. I was then charged by the same company except it was based in Champlin, MN and there was no number or address on my bank statement. I then searched for the company online and could not find any contact information. After going to the bank, I filed a dispute for the 39.95 that I did not authorize to be taken out, and also changed my card number. I still had not received any magazines that I supposedly signed up for. I then received a call from the company and the woman on the phone was very rude and would not let me cancel. I received another call from the woman and was transferred to her supervisor, who then in turn laughed at me and told me that I was responsible for 30 months worth of payment and that my card number was not going through. She told me that I was being a child, and could not cancel with them, since I had a verbal agreement, that I never made. She also said she was going to send me to collections. I could not call the number back that she called me from. This is a scam that I not only did not sign up for, but information is being transferred to other companies that have tried to charge my card.

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Complaint author: Urlacherdm

Offender: Treasure Coast Readers Inc.

Country: USA
State: Florida
City: Melbourne

Category: Newspapers & Magazines

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