Complaint information
  • Author: Nelita
  • Date: 05.7.2013
  • 0
 (Votes #: 0)

Verizon wireless - Complaints / Reviews / Scam Reports
April 23, 2013 Verizon

This is a Complaint / Review about Verizon wireless.

On April 18,2013 I made a payment by phone for my cellphone monthly bill, spoke with a female representative and after complaining about their service and over fees I was been billed, I asked her to review my account to see if there is any other hidden fee, bill, or other. She anwered that with the payment of $143.10 I would be updated.

On April 32, 2013, 5 days after the previous conversation with Verizon by phone, my SERVICE WAS CUT OFF. Verizon said I couldnt pay by phone so I would have to go physically to a store. I spent a lot of time on the road and I had just gotten to Miami to my appointment, I was in the middle of a parking lot,after driven 3 hours, in an unfamiliar area for me (I live in Melbourne).

My fiancee in Melbourne had to run out of work to go find a Verizon store and pay what they said I owed, although they had assured me 5 days ago on the phone, that I was up to date, when I called to cancel or pending bills. Now they tell me they will give me a credit, they apologized but will not put anything on writing.

My only desire is to end the contract with Verizon that started 6 months ago in an unusual way. The dealer got me a messed up arrangement where I gave up my new Iphone 4S payed $99.00 to take his offer of a Samsung Galaxy. What I didnt know was that he also put in the contract that I accepted 2 lines (mine and a ghost one). This means that to get out of the contract, I have to pay twice the fee, meaning $700.00

There is no guarantee that they will not get into another mistake because of my multiple complaints, and just proceed to CUT MY SERVICE AGAIN. At this time, I just want to get out of Verizon and the losses they caused me when they cut my service is more than over their penalty to get out.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Verizon wireless, press here.
Complaint author: Nelita

Offender: Verizon wireless

Country: USA
State: All USA
Address: 26935 Northwestern Hwy Ste 100 CFS Southfield 48033 united states
Phone: 18662661445
Site: 26935 Northwestern Hwy Ste 100 CFS

Category: Mobile Phones

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