Complaint information
  • Author: torsa
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

Cricket Wireless - Complaints / Reviews / Scam Reports
Refusal to Cancel Service - mobile phone

This is a Complaint / Review about Cricket Wireless.

Set up service for a planned job in Las Vegas from DFW but received information within 30 minutes of ordering service from Cricket indicating I would not be going to Las Vegas after all. Contacted Cricket and they refused to cancel order. They offered that I could write "refused" on the package when delivered, but I was not going to be Las Vegas to receive the package. I sent a return label to the resident of the home and they sent the phone back. After multiple calls to Cricket and their refusal to close the account I have been forced to contact my bank to reverse charges and will be contacting the FCC. I never activated the phone and I have never opened a package. Yesterday the current resident of the home I was going to be staying at received an additional package from Cricket.

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Complaint author: torsa

Offender: Cricket Wireless

Country: USA
State: All USA

Category: Mobile Phones

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