Complaint information
  • Author: JPDS
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Sprint - Complaints / Reviews / Scam Reports
Terrible customer service

This is a Complaint / Review about Sprint.

I am absolutely disgusted with sprint . The customer service is ridiculous and service sucks. I canceled my service 2 days after the new cycle started and was told on two occasions that on my final bill I would receive a credit because I only used 2 days of service. Now I have received the final bill but I was not credited any money for the 28 days that the service was not used. I called customer service and now they are changing their story and saying that even though I only used 2 days of service, they are still charging me the full amount and that I am not getting any credit. This is absolutely ridiculous. If you are considering sprint service, run. It's a terrible company. Bad phone service and customer service. Your money is totally spent better at any other cell phone carrier.

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Complaint author: JPDS

Offender: Sprint

Country: USA
State: All USA

Category: Mobile Phones

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