Complaint information
  • Author: shantel88
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Cricket Wireless - Complaints / Reviews / Scam Reports
cricket stole money from me

This is a Complaint / Review about Cricket Wireless.

After being a customer with cricket for over 2yrs I've went thru two batteries from my phone overheating. Several chargers & constant call drops. I've only been late on a bill 5x and even then I paid it no later than a week from the due date. Today I tried to pay my bill thru text since every other payment method they bill you. I used my card to make a payment of $51.00. So I text *PAY and the last 4digits on my CC. They took it upon themselves to charge me twice. For the past due current october bill & the future november 15th bill. A rep calls herself fixing things by asking me to pay another $51.00 & the 102.00 would be credit to my account. So I let her put the info thru. After the payment was made she then tells me the $102.00 won't be available in my account for 1-3 business days. Why not tell me this before making me pay more money? Why would I want to make a future payment when my bill isn't due until the 15th of november? Who did I speak with? How am I supposed to celebrate my boyfriend of 10yrs birthday with 5 bucks to my name because cricket wanted to be unprofessional. The rep was rude & kept saying she couldn't hear me..I only hope that the money does go back into my account in the time frame given otherwise ill bedoing more than a complaint on this website. I have nothing good to say about cricket & ill be sure to spread the word about em and not in a positive light either...

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Cricket Wireless, press here.
Complaint author: shantel88

Offender: Cricket Wireless

Country: USA
State: All USA

Category: Mobile Phones

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.