Complaint information
  • Author: Furious
  • Date: 09.5.2008
  • 0
 (Votes #: 0)
09.5.2008

Custom Fit Cabinetry - Complaints / Reviews / Scam Reports
Jim Rainford Custom Fit is Custom NOT fit

This is a Complaint / Review about Custom Fit Cabinetry.


My custom built media center and bookcases had major structural defects. All the adjustable shelves wobble because the holes don't align. The drawers are crooked (he says you close the door and don't see them) and door don't align, either. Crown moldings are ill fit and not set level (1/4 inch off).

Most importantly, he substituted with the lowest grade wood possible, not as contracted. I tried contacting him to redo the cabinets, but he refused and would not refund my money. Following is the inspection report done by another cabinet professional:

Entertainment Center:
1.Wood is not maple as contracted (used poplar).
2.Wood is not plywood as contracted (used particle board).
3.TV is not mounted on brackets.
4.TV is mounted by 2 screws and only inch deep. Danger of falling off over time.
5.The hanging board (for the TV/Brackets) should be removable not fixed, to allow access to TV if needed.
6.The bottom (base) of the unit is not leveled. Right side gap is bigger than left. Should have a baseboard to cover it.
7.Face frame around the TV separates. It's not glued or stapled tight.
8.Unit is not attached to wall. Hazardous.
9.Adjustable shelve holes are not aligned.
10.Unit is cut uneven, there for shelves don't fit evenly from front to back.
11.Drawers not properly installed and secured. They are out of alignment, too.
12.Top crow molding not level. Right side is 1 , left is 1 .
13.Component doors on the top are not aligned, need adjustment.
14.Left fluted panel was dented during transporting.

Bookcases:
1.Wood is not maple as contracted (used poplar).
2.Wood is not plywood as contracted (used particle board).
3.Adjustable shelve holes are not aligned.
4.Many chips on the shelves.
5.Side panel wood cracked/chipped.
6.Crown molding seam lines ill fit.

Stay away from this con man!


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Complaint author: Furious

Offender: Custom Fit Cabinetry

Country: USA
State: California
City: Lake Elsinore
Address: 31881 Corydon Street
Phone: 9518135343

Category: Miscellaneous

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