Complaint information
  • Author: Downwithfreewebs.com
  • Date: 09.4.2008
  • 0
 (Votes #: 0)
09.4.2008

Freewebs.com - Complaints / Reviews / Scam Reports
No Hassle Refund Policy??? They're Lying!

This is a Complaint / Review about Freewebs.com.


I have used freewebs.com for years for small free sites, but decided to make a site a created for another company more professional by paying for a domain name. I paid for it off my Visa and it was fine.

I wanted to get email addresses so I paid for the Premium service only to find that you only get email if you pay for the whole year. That wouldn't work because I set it up top pay monthly. So I said fine, I'll just cancel the premium package since there is a "No Hassle 30-day Refund Policy." Well, I set it up on August 30, 2008. Have been trying to contact someone for my refund since the 31st. Still haven't gotten a response. I figure they have gotten my messages, but are going to try to wait it out until September 30 (the deadline for refund) until they respond.

I am extremely upset and I wish I had discovered this site before paying anything. I've paid $60 for a domain name and $19 with a monthly payment of $9 for nothing. If I can't get the email addresses, it's all for nothing. I went through google to try to set up email addresses, and they want you to do too much (that I don't know how to do and they don't explain it well) to verify domain name ownership.

This has all been a huge waste of time and money and I want my premium membership fee refunded. I knew I couldn't get refunded for the domain name, but I want my monthly payments stopped and my money back!


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Freewebs.com, press here.
Complaint author: Downwithfreewebs.com

Offender: Freewebs.com

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^