Complaint information
  • Author: Gayle
  • Date: 05.2.2013
  • 0
 (Votes #: 0)
05.2.2013

Equinox and Sheridan Labs

Received my "free sample" after 10 days from the date I ordered it... for the shipping charge. I called after I found they had charged my bank account. I called the phone number and was greeted with a very rude "customer service" person, who told me they do not refund money. Asked to speak to a supervisor and was put on hold.. only to be hung up on. I called twice more only to get the same person proclaiming he was the supervisor. Again, I was told they do not give back money! I guess I should have known I was being scammed when the "customer service" person and supervisor refused to give their names! I have filed complaints with my state Better Business Bureau and the Utah Better Business Bureau and was assured that I was ot te first complaint. I just want my money back!! About ready to find a lawyer for this.


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Complaint author: Gayle

Country: USA
State: Utah
City: Bluffdale
Address: 14953 Heritagecrest Way, Suite C
ZIP code: 84065
Phone: 8773161904, 8778629839, 8778629835, 8775240272, 8775992652, 8773161904, 8773161859
Site: www.sheridanlabs.com

Category: Miscellaneous

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