Complaint information
  • Author: Elspeth
  • Date: 07.16.2013
  • 0
 (Votes #: 0)


I ordered the free sample for £4.99 Postage and packaging. Order arrived. Thought is was strange to receive a 'sample' that was obviously the full sized product, but used it anyway. I received by credit card bill & noticed that I had been charged £97.83. I have searched through all my emails as I cannot remember purchasing anything for this amount. I received in the post today a bottle of the Collagenta Serum, which I definetly did not order. There is no invoice or literature with the product or any contact details. Searching the web to find contact details I found this site. I will be contacting the bank & asking if I can claim a refund & ensure that no further funds are taken from my credit card.

Thank You for reading of this Complaint / Review.
Complaint author: Elspeth

Country: USA
State: Golders Green
City: London
Address: 788-790 Finchley Road
ZIP code: NW11 7TJ
Phone: 8009865613, 44107800556, 9058505044, 8007175794, 8009489189

Category: Miscellaneous

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