Complaint information
  • Author: Jamie
  • Date: 07.16.2013
  • 0
 (Votes #: 0)

Grand Incentives

I submitted a request for a vacation through the incentives we received. I sent them a $70 deposit. I could not get the vacation time from work therefore I called Grand Incentives to obtain my refund. I waited the 4-6 weeks. I called the first time and they stated they did not have my request and had to reprocess the refund and wait another 5-10 business days. I called the second time and they didn't show a refund being sent. I spoke to a manager and she stated she would send it out the next day which was July 4th to which she quickly corrected herself to July 5th. I called again today and they stated I needed to wait another 30 days before they would put a stop on the check they supposedly sent and send another one. My question is, if they can take the money via EFT or CC why can't they return it that way. And why do I feel like I'm getting the run around? Scam....

Thank You for reading of this Complaint / Review.
Complaint author: Jamie

Country: USA
State: Florida
City: Sarasota
Address: 7560 Commerce Ct.
ZIP code: 34243
Phone: 9415525070, 9415527885, 9415522517, 8005949435

Category: Miscellaneous

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