Complaint information
  • Author: laura
  • Date: 07.15.2013
  • 0
 (Votes #: 0)


My card was fraudulently used to buy this product. I saw the charge for $4.95 a few days after it happened on 4/23/2013, and called them to let them know and cancel the card.

I called 6 times over a period of 3 days and no one ever answered the phone. I called different times and different days, and still nothing. So I emailed them letting them know what happened on 5/07/2013.

At first they just emailed saying they cancelled future orders. I let them know it wasn't my order and I wanted my $4.95 refunded. Not that it's a big deal, but it's the principle of the matter.

They waited till 5/10/2013 to email me back saying it was over a 2 week period and wouldn't refund the money. To make matters worse, they charged $88.95 on top of it! They flat refused to give me the money even though the first times I made contact with them was inside the 2-week trial period! Now I'm fighting with my banks to get the money back :(

What a bloody rip-off!! Charged for something I didn't even get!

Thank You for reading of this Complaint / Review.
Complaint author: laura

Country: USA
State: Florida
City: Lutz
Address: 18015 Saint Angelo Drive
ZIP code: 33558
Phone: 8003871146

Category: Miscellaneous

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