Complaint information
  • Author: Roge
  • Date: 05.14.2013
  • 0
 (Votes #: 0)
05.14.2013

Advanced Tech Support

I became infected with the ukash virus (ransomware) and found this company's help number on a "how to remove the ukash virus" website. Strangely, all the people i spoke to (5 in all) had never heard of it!
Your first contact is a sales guy who is very sympathetic to your problems but is not a techie, he just wants to sell you lifetime licences. After parting with $280 my pc was handed on to a "specialist" to be cleaned. In all three attempts were made with no success. I watched for several hours the remote diagnostics and was not impressed with the random clicking from their menu of tools.
After three days of phone calls i complained and they did refund all my money.
Seems an expensive service for very little benefit


Thank You for reading of this Complaint / Review.
Complaint author: Roge

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^