Complaint information
  • Author: Anonymous
  • Date: 05.13.2013
  • 0
 (Votes #: 0)


Six qt. stand mixer. Gears have failed twice since I bought it new about 5 years ago. I use it for making bread 2-3 times per month. Cost to replace gears $150.00. They promote this mixer as a heavy duty mixer,but it is not performing as advertised. What to do? Get it repaired again, replace it. No good choices. Kitchenaid will not repair or reimburse me. Obviously it is well past its 1 yr. warranty, but one would think that they would show interest in resolving this issue, when it is quite obvious that they are selling substandard equipment. My daughter has had the same experience with an identical machine. Can you help? Thank you, (Personal Information Removed)

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Complaint author: Anonymous

Country: USA
State: Michigan
City: Benton Harbor
Address: 553 Benson Road
ZIP code: 49022
Phone: 8004221230

Category: Miscellaneous

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