Complaint information
  • Author: HEATHER
  • Date: 05.12.2013
  • 0
 (Votes #: 0)
05.12.2013

Stateline Chrylser Dealership

Purchased a mini-van in June 2010 to take my 2 yr old daughter back and forth to cancer treatments in Philadelphia (from Charlotte). Soon after purchase the car would spontaneously turn off. I brought it back to the dealer multiple times and was told there "was no problem found". Later, I received a recall notice about this problem. After the recalled parts were replaced the car continued to "cut off" putting my family into dangerous situations with no steering or brakes. We were charged for repairs however the problem was not fixed. 2 days after the last "repair" I almost went under 2 tractor trailer trucks because I had no steering or brakes. No one at the dealership or Corporate will help. They said by now the car has too many miles on it. (we started bringing it for this problem in 2011 mind you). They want us to trade this vehicle in for a new van and plan to sell this dangerous vehicle to another unsuspecting family who could potentially be injured or killed. We purchased a life time warranty with the vehicle, owe only 13,000 and it would be paid off with no future repair bills so we are losing a lot by this problem. No amount of money is worth someone else losing a child in an unnecessary accident. Please help us! VIN # is (Personal Information Removed)


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Complaint author: HEATHER

Country: USA
State: All USA

Category: Miscellaneous

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