Complaint information
  • Author: Regina
  • Date: 05.12.2013
  • 0
 (Votes #: 0)
05.12.2013

karenmillendressesau.com

On 17th February, 2013 I purchased 2 dresses from this "Karen Millen" website thinking that it was an outlet. On my credit card statement, the company was listed as - "CBP. TIMEEXPRESS", Beijing, China, #0213. RENMINBI. My payment was processed by "realypay". On 14th of March I emailed the company to ask where my order was. They replied that they are unable to supply the dresses I ordered and asked me to choose an alternate style or wait. I opted to wait for a bit longer. On April 11, 2013 I emailed the company again asking where my order is, to which I received a reply saying the dresses are still out of stock and could I choose different styles. I emailed them back and asked for a refund. They emailed back to say that I will only be entitled to 90% of the money for handling. After pointing out that they've had my money for a long time and hagling over now 95% refund return they agreed to refund 100% of my money. They told me it would take 3-4 weeks and that I should wait. After 3 weeks, and no sign of my refund I emailed them again asking for my money. They replied by telling me that the refund was returned to them, and that they will refund again and could I please wait another 3-4 weeks. I received an email from 'realypay" to say that they have applied a refund to my credit card that can take up to 20-40 days. Clearly this is a scam and I have been ripped off. I think I will never see this money again!


Thank You for reading of this Complaint / Review.
Complaint author: Regina

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^