Complaint information
  • Author: Patricia
  • Date: 05.11.2013
  • 0
 (Votes #: 0)
05.11.2013 &

I purchased on the above web sites a Free Trial of Lipsom and Green Coffee Maxx. It has cost me £8.95 postage for the Lipsom and £6.95 for the Green Coffee Maxx, even though they came from the same address.
After taking approximately four of the capsules, i became ill and telephoned the company on a London number Tel : 2033557059. After being kept on the phone for approximately 20 minutes or so, i was told i had to return the two products to America and obtain proof of posting, i did this at a cost of £9.90. I contacted the company who said they would cancel further deliveries of the product when they received the capsules, and to ring them again to let them know i had actually returned the two products.
I emailed the company requesting a refund, there is no mention in the advert that this Free Trial had to be returned to America. I received an email from Richard Blake advising me to ring the company to 'take my refund process further'. I have done this today and been told by Nicky that there is no way i am getting any refund.
My email address is : (Personal Information Removed)

I would be really grateful for your help.

Kind Regards,
Patricia (Personal Information Removed)

Thank You for reading of this Complaint / Review.
Complaint author: Patricia

Country: USA
State: Florida
City: Clearwater
Address: 2141 Logan Street
ZIP code: 33766
Phone: 8772506385, 8884806782, 8883780708, 8664349842, 8776349807, 8883760708

Category: Miscellaneous

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