Complaint information
  • Author: Anonymous
  • Date: 05.10.2013
  • 0
 (Votes #: 0)
05.10.2013

DefySupply

I ordered the 3-piece Markin leather sectional sofa on 2/10/2013. I read on the site that it takes 6-7 weeks for delivery,well it arrived 13 weeks after the order date. Upon delivery all went well with bringing it in and setting it up.No damage to the sofa at all. After the delivery team left i vacumed and then i sat down on my new leather sofa that i patiently waited for for 13 weeks only to realize that the armrests are upholstered with what appears and smells to be vinyl.I Understand that its common to use vinyl to match the leather on the sides and backs of furniture... but on the armrests?First of all when i ordered the sofa the description was for a leather sectional.The materials list of the sofa description states"thick leather upholstery,it doesnt say any thing about vinyl. If it was advertised as leather/vinyl match...i would be fine with it, other than the fact that its on the armrests.However is was advertised as a leather sofa,it never in any form or fashion mentioned vinyl. Thats like buying a diamond ring with diamond accent stones, only to find out the accent or worse the main diamond is really a cubic zirconia but you were told it was a diamond ring.Point being i feel like i was deceived and misled into purchasing a leather/vinyl match sofa that was advrtised as a leather sofa.


Thank You for reading of this Complaint / Review.
Complaint author: Anonymous

Country: USA
State: Minnesota
City: Minneapolis
Address: PO Box 27727
ZIP code: 55427-0727
Phone: 8004755640, 8008991459
Site: www.defysupply.com

Category: Miscellaneous

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