Complaint information
  • Author: Brian
  • Date: 05.10.2013
  • 0
 (Votes #: 0)
05.10.2013

Reachout Wireless

paid for a phone that i never received. Representatives were giving false information, the varies reps/supervisors i had talked to all gave me different or misleading information, and i would say about 90% of the time i would not receive a call back and i was never replied back through email. i had filed complaint through BBB which was closed or "resolved" wrongly, was called from "complaints dept" and was offered a replacement phone instead of refund which i had denied. when i had called company, they informed me they couldnt make a refund because they never collected money from me. i sent in all paper proving i did, i had recieved phone i didnt want either and had to pay mail it pay. usps tracking shows they received phone back which i am being charged a restocking fee for. when trying to contact company i am given run around or no answer. till this day i have not received a call or email from company nor my refund


Thank You for reading of this Complaint / Review.
Complaint author: Brian

Country: USA
State: Ohio
City: Columbus
Address: P.O. Box 247168
ZIP code: 43224
Phone: 7405491092, 8778709222, 8778709444, 8778709111
Site: www.reachoutmobile.com

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^