Complaint information
  • Author: kathryn
  • Date: 05.9.2013
  • 0
 (Votes #: 0)

I ordered a free trial pack of collagenta face cream whitch led me to believe that i would pay £2.99 only for postage in march 2013. I paid by credit card it appeared on that months bill and i thought twas the end of it.I have just recieved my bill for this month and was shocked to find they have taken £97.82. I phoned my bank who looked into it and said it was not the banks fault and was collagentalux.coms terms and conditions.Upon reading them it states that if you dont return the product to them you will be billed the full amount. The way they advertise is totally decieving and should not be allowed. why would anyone in their right mind buy something for £2.99 and then have to return it to Isreal and pay the postage.I am a single parent working part time.Thanks to this scam we are going to have to go without this month. this sort of advertising should not be allowed anywhere the company is a rip off. I am also worried that they have my credit card details and may take more money without my consent. I only got my first ever credit card this year at the age of 44 because I was told it was safe to use on the internet.

Thank You for reading of this Complaint / Review.
Complaint author: kathryn

Country: USA
State: Cyprus
City: Nicosia
Address: Mykinon 12, Office 23
ZIP code: 1065
Phone: 7732272666, 8553359518, 44107800556, 35722464688, 97236126966

Category: Miscellaneous

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