Complaint information
  • Author: Ericka
  • Date: 05.9.2013
  • 0
 (Votes #: 0)

Money Plus Save

I received a notice from my bank that said I had overdrawn my account. I pulled my account up online and there was a "weird" thing on my account. It gave a check number and no information. I called up my bank because I was a little confused. I proceeded to explain to my bank that I don't write checks. The lady from my bank proceeded to tell me that this was an online generated check to Money Plus Saver. I told them that I'd never heard of this company. The bank provided me with the phone number and an order number. I call the company and the first thing out of the girls mouth was that they would never do such a thing. She then asked me to provide her my banking information so that she can locate me in the system. I said no. I then asked her why she couldn't pull me up by my name or by the order number my bank provided me. She's like that's not how we do business. I asked to speak to a supervisor about 15 or 20 times. She refused to transfer me. I was getting very upset. I kept asking why she refused to help me then she read off her script and hung up on me. These people need to be stopped!!!

Thank You for reading of this Complaint / Review.
Complaint author: Ericka

Country: USA
State: California
City: Los Angeles
Address: 8605 Santa Monica Blvd
ZIP code: 96069
Phone: 8185284502

Category: Miscellaneous

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