Complaint information
  • Author: Anonymous
  • Date: 05.8.2013
  • 0
 (Votes #: 0)
05.8.2013

General Motors, USA

I have a GE Refrigerator Mod.GSS201EPJBB/ Ser. TH205402, Installed 5-1-06 I have had approximately 6 servce calls on the product and was finally informed by GE service rep.that my issure is a design issure when he installed a heating device to the water line to keep it from freezing over. I had independent service and GE service. I have more than paid for this refrig. twice and am really upset with customer service, they tell me my product is now 6yrs. old so they can only give me a small allowance towards a new Refrig. or they can assist only slightly to a 950.00 plus repair to Freezer door replacement. This amount is more than I paid for the Refrig. and a repair is questionable since is have lost product and have been dealing with break down after break down.


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Complaint author: Anonymous

Country: USA
State: Michigan
City: Detroit
Address: PO Box 33170
ZIP code: 48232-5170
Phone: 3135565000
Site: www.gm.com

Category: Miscellaneous

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