Complaint information
  • Author: Diana
  • Date: 05.7.2013
  • 0
 (Votes #: 0)

My husband and I wanted to purchase an RV Trailer. I found one we liked, emailed for more information and got a response from David at AutoHouse

I spent days doing research to see if this company was legitimate. I have over 50 sheets of paper I printed off as documentation to prove all of the "positive" things I had found and the websites that mentioned them. We even found where they were teaming with Ebay and the Ronald McDonald house for charity events. I also found a website stating that this company did 13.4 million a year in revenue and had 800 franchises currently and opening new franchises every other day. Wow. What a stable company. There website looked professional, they responded quick, and then I sent them money.

The next day I got a second email saying that because the purchase we were making was so large and because of fraud issues and no payment for merchandise their "board of directors" was now requiring payment in FULL for all merchandise shipped. I got on the website again, and did a live chat with a rep named "Michael" who assured me everything was legitimate. They even had over 100 pages of positive testimonials and documentation on the web to prove it. I already had all of that printed, so everything had to be legitimate, right? I sent them more money, THE REST OF THE PAYMENT. Waited the 2 days to receive the call from the shipping company to set up a delivery time, and then there was no phone call, and all of those fantastic websites were gone

After all of the "good" websites are taken down. You find only a few little posts like mine that break your heart and you realize your dream of owning a camper trailer just went to some total stranger, your savings has been stolen, and you will once again be spending every vacation in a tent, probably for the rest of your life.

Thank You for reading of this Complaint / Review.
Complaint author: Diana

Country: USA
State: New Jersey
City: Jersy City
Address: Duncan Avenue
ZIP code: 07306
Phone: 2016047092

Category: Miscellaneous

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