Complaint information
  • Author: Donald
  • Date: 05.7.2013
  • 0
 (Votes #: 0)
05.7.2013

Straight Talk

I purchased 2 unlimited cards when I was leaving Sprint. Straight Talk told me that I would recieve 2 free cell phones. When I got the phones one worked and one did not. I called Straight Talk about this. The communication started on May 1,2013, to dated I have recieved nothing but excuses and lies from Straight Talk. I no longer have my Sprint service which Straight Talk purchased and told me that I would use my same number but since the phone does not work I have no service. I was also told that I needed a new sim card to which I still have not recieved. All I have recieved is excuses from all I have spoke with.This is the 8th day of no service no working cell phone and noreplacement sim card. Yesterday I was told my working phone also needed a new sim card in order for me to access the internet. Lastly I was accused of using profanity to which I did not do and have witnesses to that fact. Straight Talk has not gave me satisfactory service since this I purchased my 2 phone plans for unlimited minutes. I appreciate all assistance you can provide me on this.


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Complaint author: Donald

Country: USA
State: Florida
City: Miami
Address: 9700 NW 112th Avenue
ZIP code: 33178
Phone: 3057156500, 8774302355
Site: www.straighttalk.com

Category: Miscellaneous

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