Complaint information
  • Author: Anonymous
  • Date: 05.6.2013
  • 0
 (Votes #: 0)
05.6.2013

PC Tools

Was having some problems with my computer; was contacted by this company, what a coinsidence; anyway they gave me a quote of about $60 to repair and good for a year.........so I had to surrender my pc for couple hours, then everything was ok.
Then got my credit card bill for theabove amount; so I contacted them, guy answers and I complained to him about the charges, he told me to contact the number on my pc... he showed me how to get the phone number. So I called, long wait, no answer, so I redailed,,,,,,,,,THEN I realise, I'm calling the same number that I originally got from my credit card billing.
I called my credit card company; they said they couldn't do anything, because I didn't have any documentation. Everything was verbal or communicated on the pc, but not printed........until I got my credit card bill!!!


Thank You for reading of this Complaint / Review.
Complaint author: Anonymous

Country: USA
State: California
City: Mountain View
Address: 301 Ellis Street
ZIP code: 94043
Phone: 8007645783, 6505278000
Site: www.pctools.com

Category: Miscellaneous

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