Complaint information
  • Author: Belina
  • Date: 05.6.2013
  • 0
 (Votes #: 0)

My laptop wasn't starting so I called them to see if they could fix it. The only way to get any help from them was to sign up for a monthly plan (or yearly), which I did on the condition that they fix my laptop today. They said they would. So I was charged $50 "diagnostic fee" and $20 for the first month. When they couldn't fix it I asked to be refunded but they said they weren't going to refund me the "diagnostic fee". Now I don't need someone to tell me that my laptop is broken. I needed someone to fix it, which they weren't able to do. That's why I demanded my money back. They should not charge someone for services they did not render!!

Thank You for reading of this Complaint / Review.
Complaint author: Belina

Country: USA
State: Florida
City: Margate
Address: 5259 Coconut Creek Parkway
ZIP code: 33063
Phone: 8776869789, 8779237154, 9546579600, 8775526585, 8776070226, 8776070237, 8777634010

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.