Complaint information
  • Author: Michelle
  • Date: 05.4.2013
  • 0
 (Votes #: 0)
05.4.2013

Sears Home Improvement

Sears Home Improvements installed an acrylic bathtub as part of a remodeling project, and three days later "cracks" that look like scratches appeared in the bottom of the tub. They will not come out to investigate and will only say that the warranty doesn't cover scratches. We were never given an itemized bill for the project. The warranty that we had to repeatedly ask for states that cracking is covered, but again, Sears will not come out to investigate! We have had an extremely difficult time getting Sears to return calls and emails. We know that we received a "poor" quality tub, and we need help getting this issue resolved.


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Complaint author: Michelle

Country: USA
State: Illinois
City: Hoffman Estates
Address: 3333 Beverly Rd
ZIP code: 60179-0001
Phone: 8472862500, 8007623049, 8472210842, 7083453667, 7089221500, 7084896422, 8155446533
Site: www.sears.com

Category: Miscellaneous

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