Complaint information
  • Author: Joy
  • Date: 05.1.2013
  • 0
 (Votes #: 0)

charge was only for $1.00 but NEVER authorized by me. Called phone number as I didn't like the looks of "department" listed on website with 24/7 support (Adult-Online). NEVER authorized nor visited any adult online; suspicious that may have arisen from a phishing scam when I clicked on an email from a known friend which said to click hyperlink for google document. no document appeared when I clicked. (later got email from same friend saying her account had been hacked!) same day is when my debit card was charged. contacted customer service phone number as listed on site and they said they are a clearing house and support thousands of companies--I explained I'd never authorized and they agreed to cancel charge in amount of $1.00 AND block my information. Am only detailing this much as info for any others. Charge showed as processing on 4/29/13--on 4/30--no charge nor did it show as processing still. I had contacted bank to dispute charge but till it "processed" they can't file claim. On 1 May (today) I rechecked my account and the charge had POSTED. I called bank back and filed a claim--meaning I now have to get a whole new debit card number and change all accounts that use that number. NOT Fun.

Thank You for reading of this Complaint / Review.
Complaint author: Joy

Country: USA
State: All USA
Phone: 8779127797

Category: Miscellaneous

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