Complaint information
  • Author: Angela
  • Date: 04.30.2013
  • 0
 (Votes #: 0)

Optima Cigs

I ordered a trial sample of the cigarettes last December. I did not order any additional cigarettes because the sample produced my nauseas.
However, I did receive a complete box on 1-20-2013, and I returned it on 1-29-2013 through a UPS authorized service to the company intact requesting a refund. I called them many times but my calls were never answered nor my messages returned.
In March I decided to dispute the charge and requested Citicards help because I paid with my Citi Visa Card. Citicards has just informed me that Optima Cigs has refused to reimbursed me because they supposedly never received the cigarettes back.

Thank You for reading of this Complaint / Review.
Complaint author: Angela

Country: USA
State: Florida
City: Tamarac
Address: 3690 NW 53rd St., Suite 108
ZIP code: 33309
Phone: 8552853244

Category: Miscellaneous

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