Complaint information
  • Author: Patricia
  • Date: 04.30.2013
  • 0
 (Votes #: 0)
04.30.2013

T-Mobile

I was a customer of T-Mobile for a number of years while living in California and had a family plan with 5 phone lines. Last November 2012 I moved to Louisiana and found that T-Mobile service is basically non-existent in Monroe, LA. As a matter of fact, there is not one T-Mobile store anywhere, except third party vendors who laughed when I mentioned T-Mobile.
I called and tried everything T-Mobile support recommended, finally one technician said that I should wait until T-Mobile merges with Metro-PCS (in the future) to get a stronger signal. Needless to say, that was unacceptable and I was forced to switch phone companies and transferred my families 5 phone lines.

T-Mobile insists on payment of $1000 for 5 "early cancellation" fees. I have written multiple times requesting that the cancellation was due to their lack of service in my area. T-Mobile has now sent my account to collections for $1000!


Thank You for reading of this Complaint / Review.
Complaint author: Patricia

Country: USA
State: New Mexico
City: Albuquerque
Address: P.O. Box 37380
ZIP code: 87176
Phone: 8009378997, 8008662453, 4253784000
Site: www.tmobile.com

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^