Complaint information
  • Author: Gillian
  • Date: 04.25.2013
  • 0
 (Votes #: 0)

On March 7, 2013, I ordered a sample kit of advertised products for which I was billed and paid $5.95. My mother died shortly after this and I have as yet to open the sample kit. Today I received my Master Card bill which shows that charged an additional $149.95 on March 26, 2013. I received nothing more for this outrageous additional charge and have been told by that I will not be receiving anything more BUT that I have now been removed from the monthly Autorefill option. I will be reporting this to the Consumer Protection Bureau. I note from other testimonial complaints that there have been many complaints about the way this company operates. Buyer beware! I will be letting others know about this most unpleasant and unfair experience.

The persons with whom I corresponded today by email were Theodora and Eve whose titles are Customer Satisfaction Specialists. I asked to speak to someone in higher authority but this did not occur.

Thank You for reading of this Complaint / Review.
Complaint author: Gillian

Country: USA
State: All USA
City: Nicosia
Address: Mykinon 12, Office 23
ZIP code: PC 1065
Phone: 8009031501, 4402033934914, 8009865613, 9058505044, 8007175794, 8009489189, 4410780056

Category: Miscellaneous

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