Complaint information
  • Author: mary
  • Date: 04.25.2013
  • 0
 (Votes #: 0)

Entered two separate orders [by mistake b/c they take your payment info before you begin to shop and you are unable to update or change your order] - called immediately to cancel order and was told to wait 24-48 hours. Kept calling daily and was told to wait... when the 48 hrs was done, they were unable to cancel the orders b/c they were being processed!
Told that upper mgmt would take another 72 hrs to contact me for credit.
This is a horrible company and their outsourced script readers are worthless!

Thank You for reading of this Complaint / Review.
Complaint author: mary

Country: USA
State: New Jersey
City: Fairfield
Address: 79 Two Bridges Rd
ZIP code: 07004
Phone: 9732440300

Category: Miscellaneous

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