Complaint information
  • Author: cheryl
  • Date: 04.25.2013
  • 0
 (Votes #: 0)
04.25.2013

Atlas Premier Lending

I applied for a 'debt consolidation" loan from this company.

I received documentation as to terms and conditions etc. (10 pages worth). I read each page and fine print before signing anything.
As i did not have a co-signer of 700 credit rating or higher, or a vehicle of 5 years old or less. to use as collateral; I paid their
"collateral deposit" of 3 months payments up-front. ($540 can.) they were then to deposit my loan money into my bank account. The funds were not there when they had said and I was asked to pay half of the "insurance" fee so that if i was to default on the payments; they would receive the money from their insurance company. This amount of $450 (can) was sent. After talking my case worker "Simone McKinnon" (phone # 1-888-990-9939 ext. 382)
After a later chat with Ms.Mckinnon; she told me that there was a problem with the computer and that 15 new accounts had been placed as "re-borrow" status. (mine was one of these 15.) which had to be dealt with. I was also told that they are not allowed to deposit loans without the full insurance being paid. (total of $960)
I paid the other $510. as requested. I have since been trying to call to find out where my loan money is and why i have not received anything.
I have called all three phone #s on a daily basis and all i get is an answering machine. they do not answer the phone; nor do they return calls. Yesterday (April 24th @ 8:30am) I called Ms.Mckinnon and got hold of her. As soon as i told her my name the call was disconnected.
I called her back; just to get her answering machine once again.
the other 2 phone #'s i have are "customer service" 1-888-418-9997. I also have the "manager's" number 1-855-854-2520.

Please help me get my money back!! I have copies of all their requested paperwork as well as receits for all money sent and to whose name. (Via Moneygram).

My name is Cheryl. (e-mail:](Personal Information Removed)])


Thank You for reading of this Complaint / Review.
Complaint author: cheryl

Country: USA
State: All USA
Phone: 8889909399ext382, 8884189997, 8558542520
Site: www.atlaspremierlend.com

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^