Complaint information
  • Author: Patrick
  • Date: 04.25.2013
  • 0
 (Votes #: 0)

Contacted what I thought was Sony technical help and was duped into connecting to the mytech website instead. Walked me through options as though I was on the Sony website then told me my tech question wasn't covered by the Sony warranty! I would need to pay an additional $119.99 to cover my issue. Then was told their computers were down and I would need to call back the following day to receive assistance. In the meantime, my bank account was already hit for the charge within about 30 minutes! When I called back I was directed through a SAMSUNG menu, not Sony! My first clue to the fraud! I fixed my problem myself and contacted the company for a refund which they agreed to issue and gave me a confirmation number. To date, I have received NO refund into my account (4/26/2013).

Thank You for reading of this Complaint / Review.
Complaint author: Patrick

Country: USA
State: Florida
City: Margate
Address: 5259 Coconut Creek Parkway
ZIP code: 33063
Phone: 8776869789, 8779237154, 9546579600, 8775526585, 8776070226, 8776070237, 8777634010

Category: Miscellaneous

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