Complaint information
  • Author: TONY
  • Date: 04.11.2013
  • 0
 (Votes #: 0)
04.11.2013

IGEA Life Sciences Sidney

I saw a TV ad for a free 30-day trial of the BodyTrim System with a "Promise" that I could cancel any time within the 30 day period and not be charged. I paid a $14.95 "delivery fee"on March 12, 2013 and received the System by receipted mail on March 20, 2013. After I found that the System was not as effective as claimed, I rang the Customer Service number on two occasions to cancel. Both times my details were taken with a promise I would receive a return call. Finally on the morning of April 11 I received a call and confirmation that my cancellation had taken effect. I have now discovered that they have debitted my credit card for $199.00 on April 9 and $29.90 on April 10. This is contrary to their stated terms of a 30 day trial period from the date of receipt of the System and, as far as I am concerned, completely fraudulent.


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Complaint author: TONY

Country: USA
State: All USA
City: Sydney
Address: Level 2, 89 York Street
ZIP code: 2000
Phone: 611300664480, 611300724455, 610280233888
Site: www.bodytrim.com.au

Category: Miscellaneous

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