Complaint information
  • Author: susan
  • Date: 03.20.2013
  • 0
 (Votes #: 0)
03.20.2013

ImmigrationDirect.ca

Tried to apply for renewal of permanent resident card on line with immigrationdirect.ca.
Paid $49 fee to start process and rec'd receipt. Then pain Canadian gov't $50 processing fee and rec'd receipt.

When I tried to complete app on line, it just kept prompting me to pay $49 fee again.

The phone number given for 24/7 customer service is 604-453-1385 and it is constantly busy.
The e-mail address doesn't work.

I got the app forms sent to me by Canadian Citizenship and Immigration.

I paid $49 for nothing.
I want that credited back to my Mastercard account.

Susan


Thank You for reading of this Complaint / Review.
Complaint author: susan

Country: USA
State: All USA
Phone: 6044531385
Site: www.immigrationdirect.ca

Category: Miscellaneous

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